POLICIES

LOST CABINS RESORT, LLC

POLICIES

CANCELLATION POLICY

IF YOU MUST CANCEL YOUR RESERVATION, PLEASE LET US KNOW AS SOON AS POSSIBLE.

If you cancel your reservation after the confirmation has been done there is a $15.00 cancellation fee.

If you cancel within 15 days but prior to 5 days of arrival date you will lose your deposit plus the cancellation fee is applied.

If you cancel within 5 days then you will be billed for the entire reservation unless it can be booked by someone else.

MINIMUM DEPOSITS REQUIRED FOR RESERVATIONS

$50.00 deposit for each cabin unit or duo unit.

$25.00 deposit for each tipi camping.

$50.00 deposit for group tent camping.

$100.00 deposit for group canoe/kayak float.

$25.00 deposit for group tube float.

$25.00 deposit for rafts.

$50.00 for packages; $100.00 for the Excutive package.

1/3 deposit (non-refundable) required to reserve the Resort or functions.

Deposits are non-refundable on reservations made more than 6 months in advance.

DEPOSIT ARE PROCESSED AT THE TIME CONFIRMATIONS ARE SENT.

To receive group float rates one person must reserve and collect floating fee for whole group.

A confirmation may be mailed or emailed to you to confirm your reservation. All rates on the confirmation are per night unless otherwise stated. Estimates are based on information provided at the time the reservation was made. Extra fees may apply for float trips, pets, additional people etc. Deposits are processed at the time confirmations are sent out.

If you are going to invite visitors to the resort (that is not already included with your original reservation) you must inform the office in advance. Due to limited facilities and expenses incurred ALL visitors ages 16 and over must pay a $2.00 per person per day fee. All visitors must leave by 11pm.

INTERNET SERVICE IS NOT GUARANTEED AND IS NOT AVAILABLE DURING OFF SEASON.

THE OFFICE IS THE FIRST BUILDING ON THE LEFT PAST THE RV CAMPER.

OFFICE HOURS

SUMMER SEASON: Week Ends 8am - 8pm

Week Days 9am - 6pm as needed.

OFF SEASON OFFICE HOURS AS NEEDED. PLEASE CALL AHEAD DURING OFF SEASON FOR RESERVATIONS OR TO VISIT THE CAMPGROUND.

LIABILITY RELEASE AND RULES & REGS.

Under Missouri law, an outfitter is not liable for an injury to or the death of a participant in paddle sport activities resulting from the inherent risks of paddle sport activities pursuant to the Revised Statutes of Missouri.

All renters and campers must sign a liability release upon check in. You must agree to release Lost Cabins Resort, llc and Gerald and Sandy Smith and employees from liability for injury to you, your property or pets. You are responsible for all guests visiting you at the campground/resort and must make them aware of the liability release. Your guest must agree to the liability release in order to be at the resort. You must be aware of the risk and dangers that you might encounter while camping, participating in water sports, hiking, biking or other outdoor activities. You must agree to accept responsibility for rented watercraft and float gear and that any replacement cost or repair fees will be billed to you. If you choose to consume alcohol you must be able to control your actions and behave in a responsible manner. You will be asked to leave if your behavior is not acceptable for a family atmosphere.

No smoking in cabins or tipis. A smoking fee will be applied for tampering with smoke detectors. Do not drop cigarettes on the ground. Throw cigarettes away in trash cans.

Fires must be kept in provided fire rings. No glass, aluminum or plastic in firepits.

We do not allow fireworks at the campground.

Quiet time is from 11pm to 6am. No loud booming music at anytime.

One parking space is available for each cabin unit. All other vehicles including tipi campers must park in visitor parking.

An excessive clean up fee will be applied if cabins, tipis or camping area needs excessive cleaning. If you choose to leave a sink full of dirty dishes, you will be charged a kitchen cleaning fee.

Pets must be on a leash at all times while at the resort. You must control your pet and clean up after them. Fees may be applied for pets off leash or left unattended. You agree to accept full responsibility for any damage or injury your pet causes. Please leave your large dogs at home.

Access road to the gravel bar/river are for put in/take out of watercraft. Other vehicles are not allowed on the gravel bar. Do not block access roads.

You agree to take reasonable care while camping, staying in cabins and floating.

There is a late shuttle fee for anyone that is more than an hour late for scheduled pick up.

No oversized coolers in canoes. Standard canoes are for two people. If you have a third person riding in the canoe, you are required to rent a third person seat.

We reserve the right to ask guests and campers to leave because of disruptive behavior. No refunds will be given if you are asked to leave because of bad behavior.

No refunds because of bad weather.